Terms and Conditions
Mercy Mental Health and Services
Contact: 310.295.0666
At Mercy Mental Health and Services, we are committed to transparency, user consent, and safeguarding your information. Please review the following terms to ensure a clear and secure communication experience with us.
Messaging Frequency
Patients and clients may receive occasional SMS messages regarding appointment reminders, scheduling confirmations, payment follow-ups, and relevant updates. On average, you can expect no more than 3–5 messages per month.
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Opt-In Process
By providing your phone number during intake or confirming your interest in receiving communications, you are voluntarily opting in to receive SMS messages from Mercy Mental Health and Services.
Opt-Out Process
You may opt out of receiving SMS messages at any time by replying “STOP” to any of our messages. For assistance, you can also call us directly at 310-295-0666.
Privacy Policy
To understand how your personal information is collected, stored, and used, please review our full Privacy Policy. We respect your privacy and handle all data in accordance with HIPAA and applicable data protection laws.